I’m not a fan of the new Press
Telegram delivery system which they started a couple of weeks ago. Previously,
the morning paper was delivered to the subscriber’s front door in our condo
complex. With the new system, the delivery person stopped tossing the newspaper
at the front door and all of them are dumped at the front gate instead, which
is an invitation for anyone to pick them up. The first couple of days, some of
the papers disappeared. I emailed customer service some feedback about this. Then
they started handwriting apartment numbers on the newspapers which helped. The
Sunday paper even included a label which said: hands off, this paper belongs to
so and so customer at whatever apartment number they resided. That was even
more helpful and even though we had to walk to the front gate, at least the
paper did not disappear. Then it got worse towards the end of last week because
they didn’t even write the apartment numbers any more. I sent another feedback
and even included the code number the delivery person can enter at the front
gate dial pad in hopes that the paper would again land at our front doors. No
such luck, but at least they started sticking the preprinted labels on again. The
only positive thing I can say about this new system is that the paper is dumped
at the gate much earlier than before. It was supposed to be an improved
delivery system but in my opinion it just got worse. Based on what has happened
in the last couple of weeks when this new system began, you have to race to the
front gate upon waking up to pick up the paper before someone else gets it.
When I come home from work, I may not be able to pick it up until 8 a.m. and by
that time it’s a crapshoot. The paper may or may not be there. I’m just hoping
that at the very least they continue to attach the preprinted labels. In the
meantime, I’ll just have to live with the new system. If not for my difficulty
walking upon waking up due to my damaged ankles, I don’t really mind walking
downstairs to the gate because I’m not that lazy. Come winter, bundling up before
stepping out for the paper will become a necessity, or like today's early morning rain, an umbrella.
Public comments below, private comments: E-mail Me!
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